Shipping & Handling
ORDER PROCESSING
Orders will be processed within 4 full business days of the order being placed. Orders will not be processed or shipped on weekends or holidays. Embroidered items (including our collegiate collection) will be processed within 7 business days.
SHIPPING OPTIONS
Standard Ground Shipping
- $8.00 flat rate
- Free Ground Shipping for all order $200 or more.
Standard Ground Shipping orders will arrive within 7 business days (Monday through Friday, not including holidays). Standard shipping is available for orders to the United States (including Alaska and Hawaii) and Rural Routes. Shipping to APO/FPO addresses and U.S. Territories is NOT currently available.
2-Day Shipping
- $25.00 flat rate for orders of any value
Orders must be placed by 11am EST to qualify for same day shipping of non logo'd items. 2-Day shipping orders arrive within 2 business days (Monday through Friday, not including Saturdays or holidays). For Rural Routes and remote locations, 2-Day Shipping orders arrive within 4 business days. 2-Day Shipping is NOT currently available for orders to P.O. Boxes, Alaska, Hawaii, U.S. Territories, or APO/FPO addresses including during promotional periods. Also, some products may not qualify for 2-Day Shipping.
1-Day Shipping
- $40 flat rate for orders of any value
Orders must be placed by 10am EST to qualify for same day shipping.1-Day Shipping orders usually arrive the following business day (not including Saturdays or holidays). For Rural Routes and remote locations, 1-Day shipping orders arrive within 3 business days. 1-Day Shipping is NOT available for orders to P.O. Boxes, Alaska, Hawaii, U.S. Territories, or APO/FPO addresses. Also, some products may not qualify for 1-Day Shipping.
While we cannot guarantee an order modification, please contact our Customer Care team by email or phone to request changes:
(877) 408-8353 Customercare@turtleson.com